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About Us

BAY PRESS SERVICES has been providing quality Graphic Art Supplies and Electronic Pre-Press equipment since our founding in 1981. It is our mission to offer the best possible Graphic Arts products and solutions backed by a knowledgeable staff at the fairest prices. We believe the best way to achieve this goal is to partner with our vendors AND customers to offer the best fit possible in this ever changing marketplace.

Some of our many partners include:

Pantone
Dot Works
Presstek
Varn
VanSon Ink
X-Rite
Lithco
Epson
Zipset
Flint


Our Contact details:
Bay Press Services
P.O. Box 966 Livermore California 94551 United States
Phone: 510-783-3701
Fax: 510-783-3705
Email: info [at] baypressservices [dot] com



Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to complete the order.

We accept credit card payment. If you are shopping from outside the U.S. place your order and your credit card company will convert the transaction to your local currency.

We accept Visa, Mastercard, American Express, PayPal and Discover Card.

Shipping And Handling

U.S. and Canadian Shipping

Unless otherwise noted, UPS shipping charges will be charged to your order.
Unless otherwise requested, U.S and Canadian orders will be shipped UPS ground. Canadian orders may be subject to Canadian Customs, duties and or brokerage fees imposed by Canadian agencies and beyond our control.
California customers will be charged applicable sales tax.

International Shipping

Unless otherwise requested, International orders will be shipped via Mail (Priority Mail International).
Postage will be added to your order.
If requested, shipping charges can be e-mailed to you.

Equipment

When ordering heavier equipment involving freight, rates will be quoted by e-mail prior to shipping.

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 2 business days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For Customers within California, California sales tax will be applied to the order. Our business is operated from California.
Sales Tax will be added for states that require out state vendors to collect sales tax

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
International shipping costs are not automatically covered by this warranty. This is a case by case subject.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 510-783-3701 (International +44 510-783-3701) or fax us on 510-783-3705 or write to us at P.O. Box 966 Livermore California 94551 United States

Privacy Policy

Bay Press Services does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

Please contact us for a return number.

Return Policy
We want every customer to be satisfied with their purchase. Unless otherwise noted, returns may be made within 30 days of delivery if the product is unopened and all security seals are intact.

A 15% restocking charge will be applied to the return if a replacement order of equal or greater value is not placed at the time of the return. All defective merchandise must be returned to the manufacturer for repair or replacement. No refunds will be given on opened products. Refunds will be issued only if the above terms are met. Original shipping fees will not be refunded. We reserve the right to reject any return that does not comply with the above terms.

Any items deemed to be defective, while under the manufactures warranty will be replaced or repaired as per the manufacturers warranty.

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